Practicalities
Delivery & returns
Delivery
We deliver anywhere in South Africa via a tracked courier. Your delivery cost is shown in full at checkout before you pay — there is nothing added afterwards.
Most orders are collected within one working day of payment clearing, and arrive in two to four working days depending on your province. Outlying areas can take a little longer.
Once your order has shipped, a waybill number is emailed directly to you.
Payment
Payment is handled by PayFast, one of South Africa's largest payment gateways. You can pay by card, Instant EFT, SnapScan or Zapper.
Your card details are entered on PayFast's secure page and are never seen by, or stored on, this website.
Returns
We do not accept returns. All sales are final.
Every piece is photographed as it is, and the measurements and materials on each product page are accurate — please read them, and ask us anything before you order. We would much rather answer a question than have you receive something that isn't what you pictured.
If a piece arrives faulty or we send you the wrong thing, that is our mistake and we will put it right. Email us within seven days of delivery with your order number and a photograph.
Getting hold of us
Email is fastest, and a real person answers. We aim to reply within one working day.